FAQ

Frequently asked questions

All answers to your questions about Domaine Ribiera (86 questions).

Golf Y a-t-il un pro shop et peut-on louer des équipements de golf au Domaine Ribiera ? +

Yes, the Ribiera Golf features a Pro Shop offering a selection of golf equipment and accessories. Club rental is included for hotel guests and available for external guests at a rate of €20 per bag (balls for the course are not included).

Activités Quelle est la meilleure saison pour visiter le Luberon et la Haute-Provence ? +

Each season offers a unique experience: spring (April-May) for blooms and mild weather, summer (June-August) for lavender fields and outdoor activities, autumn (September-November) for truffles and wine harvests, and winter for tranquility and Provençal markets. Domaine Ribiera is open year-round (except from mid-December to mid-February).

Spa Le Ribiera Spa propose-t-il des soins avec des produits naturels ou vegans ? +

The Ribiera Spa uses exclusively natural products, such as almond oil and specialized facial care products.

Restaurant Je vais résider à l'hôtel, devons-nous réserver aux restaurants avant notre arrivée ? +

We highly recommend reserving your table before your arrival, as seating is limited. You can book directly online on our website at www.ribiera.fr, in the Restaurant section.

Chambres & Suites Quel type d’hébergement puis-je réserver au Domaine Ribiera ? +

Domaine Ribiera offers several categories of rooms and suites tailored to every occasion: double rooms and suites. You can book directly on our website.

L'Hôtel Pourquoi réserver en direct sur ribiera.fr plutôt que sur Booking ou Expedia ? +

Booking directly on ribiera.fr guarantees you the best available rate, with no commission fees. You will also enjoy a more personalized service, superior flexibility terms, and a direct relationship with our team for any special requests.

L'Hôtel Comment obtenir un devis pour un séjour ou un événement au Domaine Ribiera ? +

For events (seminars, weddings, private hire), please contact us directly by email at info@ribiera.fr. For bookings of fewer than four rooms, we invite you to explore our various rooms, rates, and packages on our website at www.ribiera.fr under the 'Book' section. For bookings of more than four rooms, please send us an email at info@ribiera.fr, specifying your dates, the number of guests, and the type of service required. Our team will get back to you as soon as possible with a personalized quote.

L'Hôtel Des serviettes de piscine sont-elles fournies au Domaine Ribiera ? +

Yes, pool and spa towels are provided. For the SPA, complimentary flip-flops and bathrobes are also at your disposal.

Activités Y a-t-il un service de boissons autour de la piscine ? +

Yes, our bar is open, and we deliver directly to the outdoor pool, the SPA, the driving range, and by the lakeside in a relaxed, waterfront setting. We offer a full menu of cocktails, mocktails, and sodas, as well as snacks, which you can order by scanning the QR code available on our tables.

Restaurant Y a-t-il un dress code à respecter au restaurant Le Ribiera ? +

Le Ribiera restaurant is a fine dining establishment. For dinner, a casual but elegant dress code is recommended. For lunch, casual attire is welcome.

Restaurant Prenez-vous en charge les restrictions et allergies alimentaires ? +

Yes, we accommodate all dietary restrictions: allergies, gluten or lactose intolerances, vegetarian, vegan, and pork-free diets, among others. Please inform us of your restrictions when making your reservation so that our chef can prepare a tailored experience for you.

L'Hôtel Pouvons-nous accéder à la chambre avant l’heure officielle de check-in ? +

Official check-in time is 4:00 PM, but you are welcome to access the estate's activities from 11:00 AM. If your room is ready upon arrival, we will do our best to check you in earlier.

L'Hôtel La taxe de séjour est-elle incluse dans le prix de la chambre ? +

No, the tourist tax is not included in the room rate. It is to be paid directly on-site at reception upon arrival or departure. The amount is specified during booking (€1.98 per person, per night).

Activités Peut-on organiser des excursions et activités via le Domaine Ribiera ? +

Yes, we offer a whole range of activities, and we invite you to visit the Activities section of our website at www.ribiera.fr. Our concierge service can also recommend various excursions: visits to Provençal villages, tastings, hikes, the Verdon Gorge, the Valensole lavender fields… Book directly on our website or with front desk.

Restaurant Quels forfaits repas proposez-vous au Domaine Ribiera ? +

Domaine Ribiera offers several options to suit your preferences: half-board (breakfast + dinner at the restaurant), or our restaurant package including the 'Découverte' (Discovery) menu. Please check our offers and packages in the booking section of our website at www.ribiera.fr for availability.

L'Hôtel Y a-t-il des prises électriques internationales dans les chambres ? +

No, but a complimentary adapter can be provided upon request at reception.

L'Hôtel Proposez-vous un service de blanchisserie au Domaine Ribiera ? +

Yes, a laundry service is available. Inside your room's wardrobe, you will find a laundry bag along with a price list form to fill out. Please allow 24 to 48 hours for processing.

L'Hôtel Le Domaine Ribiera a-t-il une politique environnementale ? +

Yes, Domaine Ribiera is firmly committed to an eco-responsible approach: we minimize the use of plastics and single-use products as much as possible. We practice sustainable water management, using exclusively our own spring water to irrigate the estate. We also utilize solar panels for our energy needs. We are deeply dedicated to preserving and respecting the natural heritage of Provence.

Événements Proposez-vous un service de traiteur pour les événements privés ? +

No, we do not work with external caterers. Our own culinary team designs tailored menus for all your events: cocktail receptions, buffets, sit-down dinners, and brunches. Everything is prepared using local and seasonal produce. Please contact us for a personalized quote.

Activités Le Domaine Ribiera est-il accessible en transport en commun ? +

Domaine Ribiera is mainly accessible by car (A51 motorway, exit 19). Manosque train station is about 20 km away, and La Brillanne train station is just 5 km from the estate. We highly recommend renting a vehicle to fully enjoy the region's activities. A transfer service is available upon request from train stations and airports.

Restaurant Peut-on privatiser le restaurant Le Ribiera pour un événement privé ? +

Yes, we offer several spaces available for private hire: the main restaurant room, one of our 3 function rooms, the terrace, by the lakeside, or even the entire estate. We accommodate group dinners, celebrations, and corporate events. Contact us at info@ribiera.fr to discuss your project and receive a tailored quote.

Chambres & Suites Proposez-vous un service de room service au Domaine Ribiera ? +

Yes, Domaine Ribiera offers a room service menu for resident guests. You can place your order directly from your room using the in-room tablet.

L'Hôtel Y a-t-il des chambres familiales ou communicantes au Domaine Ribiera ? +

Yes, Domaine Ribiera offers rooms that can accommodate families. Configurations such as a room + bed in the living area are available. Please visit our website under the 'Rooms and Suites' section.

L'Hôtel Les chambres sont-elles non-fumeur au Domaine Ribiera ? +

Yes, all rooms and suites at Domaine Ribiera are strictly non-smoking. However, smoking is permitted on the room terraces. Designated smoking areas are also available at specific locations throughout the estate.

L'Hôtel Le Domaine Ribiera accepte-t-il les groupes ? +

Yes, Domaine Ribiera welcomes groups for private stays, seminars, corporate trips, or family events. Specific terms and conditions apply. Please contact us at info@ribiera.fr for a personalized quote.

Spa Y a-t-il une piscine intérieure au Domaine Ribiera ? +

Yes, the Ribiera SPA features a 12-meter heated indoor pool, accessible year-round. In the summer, a 16-meter outdoor pool is also available, surrounded by canopy daybeds.

L'Hôtel Les repas sont-ils inclus dans le séjour au Domaine Ribiera ? +

It depends on the package selected during your booking. We offer stays with breakfast included, or half-board packages including a gourmet dinner at our restaurant, Le Ribiera. Full details are specified at each stage of the booking process.

L'Hôtel Quels documents dois-je présenter à mon arrivée au Domaine Ribiera ? +

Please present your booking confirmation (printed or on your phone) along with a valid ID. A credit card authorization will be taken upon arrival to cover any incidental charges on-site.

L'Hôtel Quand dois-je régler mon séjour au Domaine Ribiera ? +

A deposit is required at the time of booking. The remaining balance is to be paid upon arrival during check-in.

L'Hôtel Comment savoir si ma réservation est confirmée ? +

A booking confirmation is automatically sent to you by email. Please check your spam folder if you do not receive it. If you have any doubts, you can contact us at +33 4 65 100 900 or at info@ribiera.fr.

Golf Faut-il avoir un niveau minimum pour jouer au golf au Domaine Ribiera ? +

The 9-hole Pitch & Putt course is reserved for players with a Green Card, an FFGolf license, or an equivalent qualification. However, the driving range is open to everyone (both beginners and experienced players).

Spa Y a-t-il un espace fitness ou salle de sport au Domaine Ribiera ? +

Domaine Ribiera features a complete wellness area within the Spa, equipped with a treadmill, exercise bike, weight bench, and yoga mats.

Spa Quels types de soins sont proposés au Spa Ribiera ? +

The Ribiera SPA offers a wide range of treatments. Discover our treatment menu on our website at www.ribiera.fr in the SPA section. Relaxing massages, sports massages, facials, and duo rituals—our qualified therapists will guide you toward the treatments best suited to your needs.

Événements Proposez-vous des formules spéciales lune de miel ou anniversaire de mariage ? +

Yes, Domaine Ribiera offers romantic packages: room decoration, rose petals, champagne, duo spa treatments, and more. Please contact us in advance so we can arrange everything down to the smallest detail; these features are also available as options when booking online.

Événements Quel est le nombre maximum de personnes accueillies pour un événement privé ? +

Domaine Ribiera can accommodate events of various sizes depending on your needs, up to 70 people. Our modular spaces adapt equally well to intimate dinners or larger receptions. Contact our events team to discuss your project and receive a personalized quote.

Activités Quand visiter les Gorges du Verdon depuis le Domaine Ribiera ? +

The Verdon Gorge (Gorges du Verdon) is located just 45 minutes away from Domaine Ribiera. The best time to visit is during spring (May-June) and early autumn to avoid the summer crowds. Available activities include hiking, canoeing, rock climbing, and swimming.

Activités Peut-on faire du vélo ou de la randonnée depuis le Domaine Ribiera ? +

Yes, Domaine Ribiera is ideally located for outdoor enthusiasts. Numerous hiking trails and cycling routes start nearby, winding through the hills of Haute-Provence. Our team will be delighted to recommend routes tailored to your level and guide you to the best viewpoints. We also offer electric bike rentals by the day.

Activités Quels sont les villages incontournables du Luberon à visiter depuis le Domaine Ribiera ? +

The estate is an ideal starting point for exploring the most beautiful villages of the Luberon: Forcalquier and its Provençal market every Monday (5 mins away), Sisteron (25 mins away), Apt—the capital of the Luberon—and Lure with its perched village.

L'Hôtel Y a-t-il une piscine extérieure au Domaine Ribiera ? +

Yes, Domaine Ribiera features a 16-meter outdoor pool, open during the warmer months, generally from mid-May to mid-September, weather permitting. It is surrounded by canopy daybeds with sun shades. The spa also features a 12-meter heated indoor pool available year-round.

L'Hôtel L'hôtel dispose-t-il d'un service de conciergerie ? +

Yes, Domaine Ribiera offers a concierge service available at reception. Our team can book your restaurants, organize your excursions, arrange your transfers, reserve your spa treatments, and assist with any request to ensure your stay is absolutely perfect.

L'Hôtel Le meilleur tarif est-il garanti en réservant en direct ? +

Yes, booking directly on www.ribiera.fr guarantees you the best available rate, with no commission fees. You will also benefit from personalized service and more flexible conditions than those offered by third-party platforms.

Tarifs Comment modifier ou annuler ma réservation ? +

To modify or cancel your booking, you can either do so directly online or by contacting us via email at info@ribiera.fr. All requests must be confirmed in writing.

Restaurant Quel type de petit-déjeuner est servi et à quelle heure ? +

Domaine Ribiera offers a buffet breakfast served from 8:30 am to 10:00 am, or in your room from 8:00 am to 10:30 am.

Activités Le Domaine Ribiera est-il proche d'un centre-ville ? +

Domaine Ribiera is located just 5 km from Forcalquier, a charming Provençal town renowned for its historical heritage and its famous Monday market. Manosque, the main city in the region, is 19 km away. Apt and the iconic villages of the Luberon can all be reached in less than an hour.

Accès & Pratique Proposez-vous un service de navette depuis l'aéroport ou la gare ? +

A transfer service can be arranged upon request from Marseille-Provence Airport (50 min) or Aix-en-Provence TGV Station (45 min), for an additional fee. You can find the rates in the 'Activities' section. For more information, please contact us at info@ribiera.fr.

Chambres & Suites Y a-t-il un coffre-fort dans les chambres ? +

Yes, all rooms and suites at Domaine Ribiera are equipped with an individual safe.

Chambres & Suites Y a-t-il une consigne à bagages au Domaine Ribiera ? +

Yes, Domaine Ribiera offers a secure luggage storage service for your convenience. You may drop off your bags before your check-in (from 11:00 AM) or after your check-out, allowing you to fully enjoy the estate until your departure.

L'Hôtel Quels moyens de paiement acceptez-vous ? +

We accept all major credit cards: Visa, Mastercard, American Express, and CB. We also accept cash and ANCV holiday vouchers (Chèques-Vacances), but we do not accept personal or bank checks. Payment can be made online at the time of booking or on-site at reception. A credit card authorization will be requested upon arrival to cover any incidental charges.

L'Hôtel Le paiement en ligne est-il sécurisé ? +

Yes, all transactions on www.ribiera.fr are secured using an SSL protocol (https). Your banking details are encrypted and are never stored on our servers. A PCI-DSS certified payment provider processes all transactions.

L'Hôtel Qu'est-ce que le pré-checkin et comment fonctionne-t-il ? +

Pre-check-in allows you to share your information with us prior to your arrival, ensuring a smoother and more personalized welcome. You can fill in your details, preferences, and any special requests directly via the form sent to you before your arrival.

L'Hôtel Quels sont les horaires de la réception et de l’accueil téléphonique ? +

The reception desk is open from 8:00 AM to 8:00 PM. Telephone assistance is available from 7:00 AM to 10:00 PM, Monday through Sunday. Outside of these hours, an on-call service is available for resident guests.

L'Hôtel Comment contacter le Domaine Ribiera ? +

📞 Phone: +33 4 65 100 900 (8 AM - 9 PM, 7 days a week) 📧 Reservations: info@ribiera.fr 📍 Address: 635 route de Forcalquier, 04300 Niozelles, France 🗺️ GPS: Latitude 43.931899 • Longitude 5.860609

Événements Proposez-vous des espaces pour séminaires et team buildings ? +

Yes, our modular seminar rooms accommodate your professional meetings, team-building sessions, and incentive events. Your teams can also enjoy golf, spa, and dining activities for a truly memorable experience.

Événements Organisez-vous des mariages et événements privés ? +

Yes, Domaine Ribiera hosts weddings, birthdays, family celebrations, and cocktail receptions. Our 12-hectare estate transforms into a lush green setting exclusively dedicated to your event. Contact our team for a personalized quote by email at info@ribiera.fr

Coffrets Comment offrir un coffret cadeau Domaine Ribiera ? +

Order your gift box directly on our website at www.ribiera.fr, in the 'Offrir' (Gift) section. It is sent by email immediately after payment validation. Valid for 12 months, it can be used for a stay, a spa treatment, a gourmet dinner, or a round of golf. Available for all budgets and occasions.

Activités À quelle période voir les lavandes du plateau de Valensole ? +

Lavender blooming on the Valensole plateau generally spans from mid-June to mid-July, with peak color and fragrance in mid-July. Early morning (before 9:00 AM) is the ideal time for photos and to fully experience this extraordinary sensory journey.

Golf Peut-on jouer au golf sans séjourner à l’hôtel ? +

Yes, the Ribiera Golf is open to external players. No reservation is required; you can go directly to the driving range welcome terminal to get your buckets of balls and access the course. Hotel guests enjoy free, unlimited access to both the course and the driving range.

Golf Quelles infrastructures golf sont disponibles au Domaine Ribiera ? +

Ribiera Golf features comprehensive facilities: a 20-bay driving range (9 covered), a putting green, and a 9-hole Pitch & Putt course.

Golf Quel est le parcours de golf du Domaine Ribiera ? +

Ribiera Golf features a highly technical 9-hole Pitch & Putt compact course in an exceptional Provençal setting. It is reserved for players holding a Green Card, an FFGolf license, or an equivalent qualification.

Restaurant Y a-t-il un bar sur le domaine ? +

Yes, Domaine Ribiera features several bar areas: you can order your drinks and have them delivered by the lakeside for a relaxing time by the water, on the Rooftop with its 360° panoramic view of the estate and the Provence hills, at the driving range, at the SPA, on the plane tree terrace, or even directly to your private in-room terrace.

Restaurant Le restaurant est-il ouvert aux personnes extérieures à l’hôtel ? +

Yes, of course, we are open to external guests by reservation, subject to availability. It is the perfect opportunity to discover our gourmet Provençal cuisine in an exceptional setting. Please visit the booking section of our website at www.ribiera.fr

Restaurant Quel type de cuisine propose le restaurant Le Ribiera ? +

The fine dining restaurant Le Ribiera offers a refined Provençal cuisine, instinctive and seasonal, crafted from fresh, in-season products. Discover our menus on our website at www.ribiera.fr in the Restaurant section.

Spa Le spa est-il accessible aux enfants ? +

When the outdoor pool is closed, hotel guests are welcome to enjoy the heated indoor Spa pool with their family, in the morning only. To preserve the relaxing and serene atmosphere of this area, we kindly ask our guests to keep noise to a minimum.

Spa Comment réserver un soin spa au Domaine Ribiera ? +

For a treatment or massage at the Ribiera SPA, advance booking is mandatory directly on our website at www.ribiera.fr in the SPA section. We will confirm your booking within 24 to 48 hours maximum.

Spa Faut-il être résident pour accéder au spa ? +

Access to the Ribiera SPA is open to everyone. Simply book your visit on our website at www.ribiera.fr in the SPA section.

Spa Quels sont les équipements du spa du Domaine Ribiera ? +

The Ribiera SPA spans 1,200 m² and includes: a 12-meter-long heated indoor pool, jacuzzi, sauna, hammam, individual and duo treatment rooms, and a relaxation area. It also features a solarium and a fitness room. In the summer, enjoy the 16-meter outdoor pool equipped with canopy daybeds.

Chambres & Suites Y a-t-il un minibar dans les chambres ? +

Yes, each room is equipped with a minibar featuring a selection of sodas, beers, and light snacks.

Chambres & Suites Les chambres ont-elles la climatisation ? +

Yes, all rooms and suites at Domaine Ribiera are equipped with reversible air conditioning, ensuring optimal comfort in all seasons.

L'Hôtel Combien de chambres et suites propose le Domaine Ribiera ? +

Domaine Ribiera offers several room categories with a total of 17 rooms and suites, all decorated in a refined Provençal spirit that combines authenticity with contemporary luxury.

Chambres & Suites Puis-je demander une configuration de chambre particulière ? +

Yes, you can make specific requests when booking: twin or double beds, bathtub or shower. Romantic decoration, flowers, or champagne are available as options. Our team will do everything possible to accommodate your requests, subject to availability.

L'Hôtel Proposez-vous des offres spéciales et packages ? +

Yes, Domaine Ribiera regularly offers exclusive packages: wellness & spa, gourmet getaways, romantic stays, and more. Please check the 'Special Offers' section on our website for availability and bookings.

Chambres & Suites Le petit-déjeuner est-il inclus dans le prix de la chambre ? +

This depends on the rate selected at the time of booking. Some packages include breakfast. The exact details are clearly specified at each step of the booking process.

Chambres & Suites Quels sont les horaires de check-in et check-out ? +

Check-in is available from 4:00 PM, with access to the estate's activities starting from 11:00 AM. Check-out is at 11:00 AM, with the possibility to enjoy the estate until 4:00 PM. Late arrival up to 10:00 PM is possible upon prior request.

L'Hôtel Comment réserver au Domaine Ribiera ? +

You can book directly at www.ribiera.fr. Booking directly on our website guarantees you the best available rate with no additional fees.

L'Hôtel Le domaine est-il ouvert toute l’année ? +

Domaine Ribiera is open 7 days a week from April to September. In February, March, October, November, and December, the estate is only open on weekends (Friday, Saturday, and Sunday lunch). The estate is closed from mid-December to mid-February. Certain activities may be subject to seasonal conditions.

L'Hôtel Le domaine est-il accessible aux personnes à mobilité réduite ? +

Yes, Domaine Ribiera features an accessible room (Room 7) and facilities tailored for guests with reduced mobility. Please be sure to mention this when booking so we can assign the room best suited to your needs.

L'Hôtel Les animaux de compagnie sont-ils acceptés ? +

Our dog friends are welcome at Domaine Ribiera. An additional fee of €29 per pet, per night applies for the room. There is no extra charge for the restaurant.

L'Hôtel Le WiFi est-il disponible dans tout le domaine ? +

Yes, complimentary high-speed Wi-Fi is available in all rooms, suites, and throughout the estate's common areas (restaurant, spa, terraces, and golf areas).

L'Hôtel Y a-t-il un parking au Domaine Ribiera ? +

Yes, Domaine Ribiera features a free, secure, private parking lot with 95 spaces, equipped with 3 rapid charging stations for electric vehicles (available for an additional fee of €20 per charge).

L'Hôtel Où se situe le Domaine Ribiera ? +

Domaine Ribiera is located in Niozelles, in the Alpes-de-Haute-Provence region, right in the heart of the Luberon. It is just 5 minutes from Forcalquier, 30 minutes from the Valensole plateau and its lavender fields, and 40 minutes from Aix-en-Provence. By car: A51 motorway, exit 19 for La Brillanne / Forcalquier.

Chambres & Suites Capacité des chambres et Suites +

• Standard Room: Maximum 2 adults (double bed). No extra bedding possible. • Suite / Junior Suite: Maximum 4 people (any combination of adults or children) — 1 main bed + 1 sofa bed. We do NOT offer connecting rooms. Booking configurations: 2 adults only → Standard Room 2 adults + 1 child → Suite (Standard Room not possible, max capacity 2 people) 2 adults + 2 children → Suite (max 4 people) 2 adults + 3 or more children → 2 Suites (or 1 Suite + 1 Standard Room if party members sleep separately) Baby cot: Available free of charge only for infants up to 3 years old, in Suites only (not available in Standard Rooms as capacity is strictly limited to 2 people).

L'Hôtel Conditions et commissionnement pour les agences réceptives / partenaires +

For incoming agencies, tour operators, and partners: • Commission rate: -15% off the public rate (agency commission) • No minimum stay required • No restrictions on room types • Application: applied to the net public rate at the time of confirmation The request must include: agency name, dates, room type, number of guests, and the final client's name. Confirmations are issued directly by our team (do NOT book via the public booking engine).

Tarifs Les agences sont-elles commissionnées au Domaine Ribiera ? +

Domaine Ribiera works with agencies and tour operators. The commission for agencies and business providers is 15%.

Activités Y a-t-il un terrain de tennis au Domaine Ribiera ou à proximité ? +

Domaine Ribiera does not have an on-site tennis court. There are sports centers nearby.

Activités Proposez-vous des activités équestres ou y a-t-il un centre équestre à proximité du Domaine Ribiera ? +

Yes, we offer several packages: Horseback Riding Our equestrian guides will help you discover Giono's beloved countryside at a horse's pace. All skill levels are welcome—from beginners putting their foot in the stirrup for the first time to experienced riders looking to pick up the pace; everything is possible. €69 / person — 2 hours €90 / person — Half-day horse trek €129 / person — Full-day horse trek Carriage Rides Accessible to everyone, including guests with disabilities (the carriage is wheelchair accessible). €149 — 1.5-hour carriage ride (4 to 6 people) €279 — Half-day carriage ride (4 to 6 people) €549 — Full-day carriage ride (4 to 6 people)

L'Hôtel Proposez-vous des bornes de recharge pour véhicules électriques ? Faut-il réserver et quels sont les tarifs ? +

Domaine Ribiera features three rapid charging stations for electric vehicles at a flat rate of €20 per charge. No reservation is necessary, as they are freely accessible.

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